To obtain a copy of your transcript, you will need the following. (Please review the choice below to determine which service works for you.)
- Full name at graduation (include maiden if married)
- Name of High School
- Year of Graduation or last year attended
- Date of Birth
- Social Security Number
- Current home address
- Mailing Address
More Recent Graduates - the table below shows the most recent year held at the records departmentIf you graduated after the year listed for your high school please contact the school directly.
Austin-East Magnet High School 2003 2002 Bearden High School 2002 2002 Carter High School 2004 2004 Center School 2005 2005 Central High School 2003 2003 Farragut High School 2001 2001 Fulton High School 2002 2004 Gibbs High School 2002 2004 Halls High School 2002 2003 Karns High School 2003 2003 Powell High School 2003 2004 South-Doyle High School 2003 2005 West High School 2003 2003
Older GraduatesPlease order the transcript from the Knox County Government Department of Records.
Mailing Address: (Be sure to include complete information and payment of $5.00 check or money order.)Knox County Government Department of Records
1000 N. Central Street
Knoxville, TN 37917
You may fax the information at or call for information.There will be a $5.00 charge for the transcript.
For all GED GraduatesEffective July 22, 2015, Knox County Schools will no longer provide HiSET or GED records and transcripts. If you wish to obtain a copy of your transcript or diploma, you will need to order it through Diploma Sender.
How much does it cost to order a copy of my diploma or transcripts?
If you completed the HiSET or GED before July 22, 2015, the cost will be $17.00 per document.
If you completed the HiSET or GED after July 22, 2015, you are eligible to receive one free copy of your diploma and your transcripts. You are also eligible to have one additional copy of each sent to the post-secondary institution of your choice.
How do I order online?
- Log in to diplomasender.com to place an order for your diploma or transcript.
- Create a new account to begin the ordering process.
- You may contact customer service at (855) 876-3774 with any questions or concerns.
How do I order by phone?
- If you would rather place an order by phone, you may do so by calling (855) 313-5799. An additional charge of $6.00 will be assessed on all phone orders.
- The hours of operation are from 8:30 a.m. to 6:00 p.m. Central Standard Time.
How can I pay for my documents?
- Money Order
Please note that Diploma Sender encourages customers to pay with a credit or debit card. Although it is perfectly acceptable to pay with a money order, it will take longer to process your order – meaning it will take longer for you to receive your transcripts or diploma.