For Problems with Logins or Parent Password Resets choose from the links below: 

KCS Parent/Observer Help

Student Login Help

To access student paring codes, students will login with their student ID@student.knoxschools.org and AD password.

Once logged in, click on the Account icon to find the paring code for observers.

https://community.canvaslms.com/docs/DOC-15036-4212938128