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Excellence for Every Child

Central Office Contacts

Here are some of the most frequently requested numbers:

Human Resources
 (865) 594-1929      
Employment Verification
 (865) 594-1691
Employee Benefits
 (865) 594-1686      
Payroll 
 (865) 594-1690
Transportation
(865) 594-1550
 
Technology Helpdesk
(865) 594-1830
Enrollment/Transfers
 (865) 594-1506
      


 
 
Main Phone: (865) 594-1800
Mailing Address: Post Office Box 2188, Knoxville, Tennessee 37901-2188 
Physical Address: 912 South Gay Street, Knoxville, Tennessee 37902

For our staff to be of better service to you please select from the choices below:

Administrative Areas: (Superintendent, Assistant Superintendents, Directors)

SUPERINTENDENT
Bob Thomas 
(865) 594-1620
CHIEF OF STAFF
Dr. Clifford Davis
(865) 594-1621
CHIEF OPERATING OFFICER
Russ Oaks
(865) 594-1558
ASSISTANT SUPERINTENDENT
CURRICULUM & INSTRUCTION / CHIEF ACADEMIC OFFICER
(865) 594-1750
DIRECTOR OF PUBLIC AFFAIRS
Carly Harrington
(865) 594-1905
EXECUTIVE DIRECTOR 
SECONDARY
Cheryl Hickman
cheryl.hickman@knoxschools.org
(865) 594-1710
ASSISTANT SUPERINTENDENT
 ADMINISTRATIVE SERVICES
TBD
 (865) 594-1697
EXECUTIVE DIRECTOR OF STUDENT SUPPORT SERVICES
Melissa Massie
(865) 594-1540
EXECUTIVE DIRECTOR ELEMENTARY
Julie Thompson
 (865) 594-1787
EXECUTIVE DIRECTOR OF CURRICULUM, INSTRUCTION
Shannon Jackson
(865) 594-1114
EXECUTIVE DIRECTOR OF INNOVATION AND SCHOOL IMPROVEMENT
Daphne Odom
(865) 594-1731 
CHIEF HUMAN RESOURCES OFFICER
Kelly Drummond
(865) 594-1090

Contacts for curriculum subject or program areas:

The "Departments" page contains links to each department where contacts within individual curriculum areas or program areas are available. Use these links for questions about specific subject/program areas. This link is available from any page within the district site.

Directory listings for building personnel:

A complete employee directory is available at both the Central Office and school building level. To access the directory, click on the "Popular Links" icon on the top of any page, then select the "Directory" link on the left.
   
Contacts for individual schools, other email accounts, personnel:
Principals, assistant principals, teachers and staff at individual schools and facilities. School websites can be accessed from any district site by clicking on the "Select a School" link at the very top of every page.If you need further assistance in locating information, please contact the Public Affairs Office at (865) 594-1905.
 
About user accounts:
Currently, only Knox County Schools employees, students, and parents have accounts on the Knox County Schools website.
Comment, questions, or seeking more information from the web . . .
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