Discipline Guideline Parent and Community Survey

  • In response to recommendations from our Disparities in Educational Outcomes task force, Knox County Schools has developed a proposal for new disciplinary guidelines for school administrators and  we seeking input from parents and other community stakeholders on these proposed changes. 

    Click the link below to take the survey and share your input. Thank you for your time and feedback. It is invaluable in helping us in our efforts to provide the best education possible to all of our students.

           Discipline Guideline Survey

Student Support Services

  • Missie Massey

     Melissa Massie

    Executive Director of Student Support Services
    Andrew Johnson Building
    9th Floor 
    (865) 594-1540

Our Mission

  • The Knox County Schools Student Student Support Services department provides quality, individualized support for the development of social, emotional, and academic potential of the whole child by identifying needs, fostering positive relationships with all stakeholders, and teaching real world skills so that each student can successfully transition into adulthood.

District Learning Day

Department Supervisors



     Health Services Supervisor


    Lisa Wagoner

    Lisa Wagoner


    Andrew Johnson Building
    Lobby 700
    (865) 594-3735/3643 Office
    (865) 594-3697 Fax

     K-8 School Counselor
    Support Team
    Heather Willis
    Heather Willis 

    Student Support Services Supervisor

    Andrew Johnson Building
    8th Floor
    (865) 594-1965
    High School
    Counselor Support Team
    Laurie Driver
    Laurie Driver
    Assessment and High School 
    Counselor Supervisor
    Andrew Johnson Building, 14th Floor
    (865) 594-1735 Office
    (865) 594-1609 Fax

Teaching & Learning Framework

  • Teaching and Learning Framework