• Virtual Learning Technology Help

    We are excited about all the new opportunities Virtual Learning will provide the KCS community. In an effort to assist with technology-related issues that might arise we have created the resources below to help.

    Helpful Hints

    • Be sure your student’s device is fully charged or plugged in using the power adapter.
    • Check to make sure the Chromebook is connected to your internet at home. Look in the bottom right corner and check for the Wifi signal.
      chromebook wifi

    • To login: select the Chrome symbol in the bottom center
      Chromebook Icon

    • Click on the “knoxschools.org bookmarks” in the top left to access Canvas, Teams, etc.

      Chromebook Bookmark


    Technical Assistance

    If you need technical assistance, please submit a support ticket and choose the following or call (865) 594-8410.

    Chromebook Ticket Info