Central Office Contacts

  • Here are some of the most frequently requested numbers:

    Human Resources
    (865) 594-1929      
    Employment Verification
    (865) 594-1691
    Employee Benefits
    (865) 594-1686      
    Payroll 
    (865) 594-1690
    Transportation
    (865) 594-1550
     
    Technology Helpdesk
    (865) 594-1830
    Enrollment/Transfers
    (865) 594-1506
         


     
     
    Main Phone: (865) 594-1800
    Mailing Address: Post Office Box 2188, Knoxville, Tennessee 37901-2188 
    Physical Address: 912 South Gay Street, Knoxville, Tennessee 37902

    For our staff to be of better service to you please select from the choices below:

    Administrative Areas: (Superintendent, Assistant Superintendents, Directors)

    SUPERINTENDENT
    Bob Thomas 
    (865) 594-1620
    CHIEF OF STAFF
    Dr. Clifford Davis
    (865) 594-1621
    CHIEF OPERATING OFFICER
    Russ Oaks
    (865) 594-1558
    ASSISTANT SUPERINTENDENT
    CURRICULUM & INSTRUCTION / CHIEF ACADEMIC OFFICER
    (865) 594-1750
    DIRECTOR OF PUBLIC AFFAIRS
    Carly Harrington
    (865) 594-1905
    EXECUTIVE DIRECTOR 
    SECONDARY
    Cheryl Hickman
    cheryl.hickman@knoxschools.org
    (865) 594-1710
    ASSISTANT SUPERINTENDENT
    ADMINISTRATIVE SERVICES
    TBD
    (865) 594-1697
    EXECUTIVE DIRECTOR OF STUDENT SUPPORT SERVICES
    Melissa Massie
    (865) 594-1540
    EXECUTIVE DIRECTOR ELEMENTARY
    Julie Thompson
     (865) 594-1787
    EXECUTIVE DIRECTOR OF CURRICULUM, INSTRUCTION
    Shannon Jackson
    (865) 594-1114
    EXECUTIVE DIRECTOR OF INNOVATION AND SCHOOL IMPROVEMENT
    Daphne Odom
    (865) 594-1731 
    CHIEF HUMAN RESOURCES OFFICER
    Kelly Drummond
    (865) 594-1090

    Contacts for curriculum subject or program areas:

    The "Departments" page contains links to each department where contacts within individual curriculum areas or program areas are available. Use these links for questions about specific subject/program areas. This link is available from any page within the district site.

    Directory listings for building personnel:

    A complete employee directory is available at both the Central Office and school building level. To access the directory, click on the "Popular Links" icon on the top of any page, then select the "Directory" link on the left.
       
    Contacts for individual schools, other email accounts, personnel:
    Principals, assistant principals, teachers and staff at individual schools and facilities. School websites can be accessed from any district site by clicking on the "Select a School" link at the very top of every page.If you need further assistance in locating information, please contact the Public Affairs Office at (865) 594-1905.
     
    About user accounts:
    Currently, only Knox County Schools employees, students, and parents have accounts on the Knox County Schools website.

    Comment, questions, or seeking more information from the web . . .
    Knox County Schools encourages communication with our website visitors.This question/comment is sent directly to the district webmaster. For questions about an individual school site or school program, please use the contacts found on the specific school site. Please click here to
    • report problems with the website,
    • make suggestions for content, or
    • to ask questions about the system.