• If you are a KCS employee, you can login to read additional KB articles

Knowledge Base

  • Saving Google Drive Files when you graduate or retire

    Comments (-1)
  • How to set up Google Earth Pro with free license

    Username: student@knoxschools.org License: GEPFREE

    Comments (-1)
  • How to login to Google services with your school login

    Comments (-1)
  • How to enroll a Chromebook

    One-time setup for new devices

    Comments (-1)
  • Email Address Change

    Change your email address to reflect your new name

    Comments (-1)
  • New iPad Setup

    Comments (-1)
  • Disabled or Forgotten iPad Passcode

    Comments (-1)
  • Junk Email Reporting in Outlook Web App

    Comments (-1)
  • How can I fix the error wanting my "Login" Keychain?

    It's a quick fix!

    Comments (-1)
  • VPP: How to Register

    Comments (-1)
  • Mailbox Full

    Don't fall for phishing

    Comments (-1)
  • Resetting a Student's AD Password using ActiveRoles Website

    Comments (-1)
  • Mac AD FAQ

    Comments (-1)
  • Password Policy Update

    Comments (-1)
  • How Do I Use the Self Service App?

    Comments (-1)
  • Self Service on Macs

    Comments (-1)
  • Assisting Students with Initial Log On to AD

    Comments (-1)
  • Mac AD FAQ

    Comments (-1)
  • Off Network Access

    Comments (-1)
  • How Do I Find the MAC Address on a Windows Computer?

    Comments (-1)
  • Software Center - How to Update Office

    Comments (-1)
  • How Do I Login to AD if my Login Screen Looks Different?

    Comments (-1)
  • How Do I Find the MAC Address on a Mac?

    Helpful with Wi-Fi/Network Issues

    Comments (-1)
  • How Do I Find the MAC Address on an iPad?

    Helpful with Wi-Fi/Network Issues

    Comments (-1)
  • Apple OSX 10.8 Supported Printers

    Link to Apple Support

    Comments (-1)
  • Network Troubleshooting

    Comments (-1)