• System Status

  • 11/30/2022 10:00AM Sterchi ES is experiencing a network outage

    Sterchi Elementary is experiencing a network outage due to power. We are currently investigating. Please check back to this page for further communication and updates.
    2:00PM  Connectivity has been restored.
     
    Comments (-1)
  • 11/28/2022 12:04PM All Halls Schools and North Knox Voc. are offline

    All Halls Schools and North Knox Vocational are experiencing a network outage due to a power outage. We are currently investigating. Please return to this page for further communication and updates.
    1:30PM  Connectivity is fully restored and stable.
     
    Comments (-1)
  • 11/17/2022 8:15 AM Karns ES Annex is offline.

    We are investigating an electrical issue impacting network connectivity at Karns ES Annex.  Please check back to this page for any updates.
    2:00 PM Electricity and connectivity were restored to this location.
     
    Comments (-1)
  • 11/11/2022 9:50 AM Scan to Email / Aspen Email message issues.

    We are investigating an issue impacting automated emails from Aspen & scanners.  Please check back to this page for any updates.
    11:02 AM This issue is resolved.
     
    Comments (-1)
  • 11/10/2022 10:20 AM Self-Service / Device Enrollment issues.

    We are investigating an issue impacting connections to Self Service & Device Enrollment.  The vendor is working on a solution.  Please check back to this page for any updates.
    2:18 PM We continue to work with our vendor.  Services will likely NOT be restored today as it is escalated to engineering.
    11/11/2022 10:00 AM  Work is ongoing with the vendor to troubleshoot this issue.
    11/16/2022 8:09 AM Services have been restored.
     
    Comments (-1)
  • 11/07/2022 12:15 PM  Carter HS is experiencing network disruption.

    Carter HS is experiencing network disruption.  We are currently investigating. Please check back on this page for further communication and updates.
    1:30 PM Issue determined to be beyond KCS network.  Comcast is dispatching a tech.
    11/08/2022 7:30 AM  Awaiting Comcast dispatch.
    11/08/2022 10:30 AM Still awaiting feedback from Comcast.  The vendor's leadership has been engaged.
    11/08/2022 1:47 PM Connectivity has been restored.
     
    Comments (-1)
  • 11/03/2022 12:20 PM  School Phone Service is Degraded.

    We are currently investigating an issue causing degradation in phone service. The vendor is working on a solution.  Please check back to this page for any updates.
    11/04/2022 2:51 PM - Our vendor has identified and repaired the cause of this service disruption.
     
    Comments (-1)
  • 10/27/2022 7:22 AM  IIQ Performance Degraded.

    We are currently investigating an issue causing intermittent delays in recording and displaying ticket updates. The engineering team is actively working on a solution.  Please check back to this page for any updates.
    11:01 AM  This issue has been resolved by the vendor.
     
    Comments (-1)
System Status Details
Apple Up https://www.apple.com/support/systemstatus/
Aspen (SIS) Up No issue
Canvas (LMS) Up http://status.instructure.com/
Chromebook Filtering Up Last outage: 8/30 9:42 AM - 12:11 PM EDT.
Edgenuity Up https://status.edgenuity.com/
Email Up https://status.office365.com/
Google Up https://www.google.com/appsstatus/dashboard/
KCS Website (CMS) Up http://status.blackboard.com/
Munis Up No Issue
Network Up No Issue
ParentSquare Up https://status.parentsquare.com/
SchoolStream Up No Issue
Screen Share (Promethean) Up No Issue