• System Status

    As systems become unavailable, because of a problem or maintenance, you will be able to keep informed with the latest information via this System Status page and/or the twitter account: @knoxschoolsIT.

    Knowledge Base

    The Knowledge Base is a store of information, how-to's, FAQs, and articles about systems and services IT supports.

    Help Desk Contact

    • Telephone support is available 
                    Monday through Friday
                      8:00 AM to 4:30 PM
                         See right sidebar

    Are you new?

    If you are new to KCS as faculty, staff, or student?  If so, we have a page just for you.  We'll help you get connected and navigate the different systems.


    Get Remote Support! Click the link to be redirected to our remote support application, TeamViewer. Only do this if instructed to do so by our IT staff, as it is not always monitored. 

Support Team