Knox County Schools
Contact
Your child's teacher, principal, and KCS Special Education staff are here to assist students and parents however we can. If you need help navigating the Special Education Process or have any questions, please reach out to your student's teacher or principal or call the Special Education office at (865) 594-1518.
RESOLVING AN ISSUE OR CONCERN
Confidential Special Education Family Support is offered through the Office of the Ombudsman, which serves as a navigator for families, employees, and the community to resolve issues or concerns through mediation and education.
The office hears and discusses the presenting concern, and after determining the need provides support in finding appropriate options and solutions.
Sue Ownby is the Special Education (Family/Parent) Liaison and serves as the primary point of contact for concerns regarding students who receive special education services, have a 504, or are suspected of needing additional support. She and the Special Education staff are available to discuss, clarify, and/or help resolve school or district concerns, problems, and/or complaints with anyone who writes, emails, calls the office at 865-594-1535, or completes the online request form.