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Welcome Center

Welcome Center Logo

The Robert M. Thomas Welcome Center is dedicated to supporting families as they navigate Knox County Schools, particularly those who are new to the area or speak languages other than English. As part of the Student & Family Supports Department, the Welcome Center:

  • assists with school enrollment,
  • provides orientation on district policies and procedures,
  • and offers language support to ensure effective communication between families and schools.
     

In addition to enrollment assistance, the center connects families with important community resources such as Adult ESL programs, citizenship classes, and health clinics.

 

Our team of Family Community Liaisons speaks multiple languages, including:

  • Arabic
  • French
  • Kinyarwanda
  • Kirundi
  • Mayan languages (Akateco and Q'anjob'al)
  • Spanish
  • Swahili


For other language needs or specialized meetings, we coordinate services through district-approved providers.

If your family needs support, the Robert M. Thomas Welcome Center is here to help make your transition into Knox County Schools as smooth as possible.

Contact Us

Patricia Robledo

Family Support and Access Specialist

patricia.robledo@knoxschools.org
865-594-1909

 

sonja stryker warren

Welcome Center Administrative Assistant

sonja.strykerwarren@knoxschools.org
865-594-1747

Robert M. Thomas Welcome Center

535 Chickamauga Avenue
Knoxville, TN 37917

welcomecenter@knoxschools.org

Phone Numbers
865-594-1760 (English)        865-594-1752 (Spanish)

Hours
Monday-Friday 8:00 a.m. - 4:00 p.m.