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Chromebook Update Information

Good evening parents, guardians, and students, 

We are very excited that the district has been able to provide each of our KCS students a Chromebook for the school year.  It is our hope that students will find this to be a very useful tool for learning.   We do have a couple of announcements that need your attention.  

In order to get the best performance from your Chromebook, please do the following:

  • CHECK FOR UPDATES
    1. Click your account photo
    2. Click Settings 
    3. Click Menu  
    4. Under "Google Chrome OS", click Check for Updates
    5. If your Chromebook finds a software update, it will start to download automatically.​​​​​​​​​​​​​​
  • FINISH AN UPDATE
    1. When your Chromebook downloads a software update, near your account photo, look for the Update icon 
    2. To finish the update, click Update 
    3. Your Chromebook will restart.

 

If you are a customer of TDS (Farragut, Halls, Cedar Bluff areas):

This internet provider has certain features blocked.   Please take the following steps to avoid problems with software applications:

  1. Login as the student on the Chromebook
  2. Click the time at the bottom right of the screen.
  3. Click Settings 
  4. Click Network on the left 
  5. Click Wi-fi
  6. Click the triangle that points to the right for your Wi-fi
  7. Open the Network tab (half way down the page)
  8. Change Name Servers from "Automatic name servers" to "Google name servers"
  9. NOTE:   If you have two Wi-fi networks (for example, 2g and 5g) in your home, you may need to go through these steps for both. 

And a reminder that if you are in the Virtual Learning program and still need technical assistance, please enter a support ticket at: