MENTAL HEALTH AND COUNSELING click here to return
Alternative Counseling Center Phone: 865-687-8990
3105 Essary Drive, 37918 Fax: 865-687-1190
ACC is an association of several types of independent practitioners working together as a team in one location. They provide psychological testing, mental health counseling, family counseling, medication management, and several other areas of mental health services. Office Hours: Monday – Friday from 8:00AM – 4:30PM
Bearden Psychological and Wellness Center Phone: 865-584-4005
813 S. Northshore Drive, Suite 105, Fax: 865-584-5551
This center offers individual therapy for children, adolescents, and adults, with a focus on eating disorder counseling, obesity, rape recovery, divorce counseling, hypnosis, and more.
Cherokee Health Systems
Center City 2018 Western Avenue, 37921 Phone: 865-544-0406
North Knoxville 7714 Conner Rd St 105 Powell, 37849 Phone: 865-947-6220
West Knoxville 10263 Kingston Pike, 37922 Phone: 865-670-9231
Cherokee Health provides an integration of behavioral health and primary health care services. Counseling services are available at above locations. Sliding schedule services are available for those who don’t qualify with insurance of other program options. Office Hours: Monday – Friday from 8:00AM – 5:00PM.
Child & Family Tennessee-Care Campus Phone: 865-246-1100
3006 Lake Brook Blvd., 37909 Fax: 865-588-4360
Care Campus & Therapy Center
The Therapy Center offers affordable counseling for individuals and families. Therapy Center matches individuals with a therapist who is best qualified to meet their needs. Individual counseling services are available. The Therapy Center also offers group counseling for Alcohol & Drug Recovery, Adolescent Boys, Parenting Support, and Women’s Anger Management. Office Hours: Monday – Friday from 9:00AM – 5:00PM
PASAAC (Project Against Sexual Abuse of Appalachian Children)
PASAAC is a unique outpatient counseling, education and treatment program for people of all ages who have been affected by sexual abuse (perpetrators, victims, and families). Payment is through private insurance, TennCare or based on a sliding scale fee. Office Hours: Monday – Friday from 9:00AM – 5:00PM
Parenting for Success
Parenting for Success offers an array of services, seminars and training for parents who are struggling with issues such as divorce, child and adolescent disruptive behaviors, or other parenting challenges. Our parenting education seminars meet all State of Tennessee requirements for divorcing parents. Office Hours: Monday – Friday from 9:00AM – 5:00PM Office Hours: Monday – Friday from 9:00AM – 5:00PM
Residential Program for Adolescents
An Intensive residential program with 1 male facility in Knox County and 1 male/ 1 female facility in Blount County. This program serves children ages 12 years to 18 years old. This program provides alcohol and drug treatment and mental health services. Assessments are administered in-house. Office Hours: Monday – Friday from 9:00AM – 5:00PM
Trauma Healing Center
Trauma Healing Center provides treatment for all persons who have experienced trauma in their lives - war veterans, domestic violence survivors, survivors of accidents or serious illness, survivors of physical and emotional abuse, persons who grew up with parents who abused drugs and/ or alcohol, etc. The philosophy of the Trauma Care Center is that trauma is an injury, not a disorder, and that it can be healed. Office Hours: Monday – Friday from 9:00AM – 5:00PM
Complete Counseling North Phone: 865-688-0661
4420 Whittle Springs Road, Suite B, 37917 Fax: 865-688-5780
Complete Counseling brings to Knoxville comprehensive mental wellness choices. Most any insurance provider is accepted. They provide the following services: medication management, psychological evaluations, family therapy, Men’s Domestic Groups, Women’s Domestic Violence Groups, grief counseling, etc. Office Hours: Monday – Friday from 8:30AM – 5:00PM
Catholic Charities Phone: 865-524-9896
3009 Lake Brook Blvd. 37909 Phone: 877-940-HOPE
Catholic Charities has a 24-hour phone line which is answered by licensed counselors. They able to assist individuals, couples and families who struggle with a variety of issues such as: depression, marital difficulties, family conflicts, co-dependency and anxiety.
Office Hours: Monday – Friday from 8:30AM – 4:30PM
Dr. Penny R. Lukin Phone: 865-671-0780
Adult & Child Psychological Services Fax: 865-671-0822
118 Huxley Road Suite 4, 37922
Treatment is tailored to each individual’s, couple’s, and family’s situation. A variety of different treatment approaches are available depending on the problems presented. Specific techniques are used as needed within the context of a total treatment plan and therapeutic relationship. Office Hours: Monday –Friday from 9:00AM- 5:00PM
Dr. Reginald Butler Phone: 865-207-1568
2128 Cedar Greens Rd, 37914
Provides group counseling, anger management, family counseling, and in-home parenting education. Office Hours: Flexible
Florence Crittenton Phone: 865-602-2021
1531 Dick Lonas Road, 37909 Fax: 865-602-2039
ARC (Addiction Recovery Center)
FCA’s pregnant/post-partum intensive outpatient program that provides mental health and substance abuse treatment services to pregnant and parenting women. Office Hours: Monday – Friday from 8:00AM – 5:00PM
Outreach Prevention and Reunification Services
This program is an in-home service to assist families with children in crisis with the overall goal of preserving the family. These services are preventative in that they aim to keep children out of state custody and with their family. Office Hours: Monday – Friday from 8:00 AM – 5:00PM
Foothills Care, Inc. Phone: 865-376-3464
404 N. Kentucky Street, Kingston, TN 37763
CCFT, CTT & Intensive Wraparound In-Home Services
Includes providing comprehensive case management services in addition to a wide array of individualized therapeutic and clinical wraparound services designed to promote successful functioning in the home and community while avoiding residential and other out of home placements. Office Hours: Monday – Friday from 8:00AM – 5:00PM
School Based Intervention Services
A wide range of wraparound behavioral assessment, support, intervention and mental health and alcohol and drug educational services for at-risk and severely emotionally disturbed (SED) school populations. Office Hours: Monday – Friday from 8:00AM – 5:00PM
Therapeutic Family Preservation Services
Designed to assess a child, adolescent, adult, geriatric or family’s therapeutic and social service needs to deliver needed interim services and coordinate the acquisition of needed community-based support services and systems to avoid custody and provide for timely reunification. Office Hours: Monday – Friday from 8:00AM – 5:00PM
Health Connect America Phone: 865-938-3648
108 Stekoia Lane, Suite 102, 37912 Fax: 865-938-3646
Health Connect America offers comprehensive Child and Family therapy. Children must range from 6 – 17 years of age, have a behavioral health diagnosis, and have TNCare Select, AmeriChoice or Value Options insurance. We offer in-home casework, therapy, and counseling as well as Intensive Outpatient (IOP) for at-risk youth, families and communities, with the steadfast goal of promoting reunification and/or permanency goals for all parties involved. Office Hours: Monday – Friday from 9:00AM – 5:00PM
Healthy Mind Counseling Service, Inc. Phone: 865-588-3173
5410 Homberg Drive, Suite 14, 37919
HMCS has been trained to listen thoughtfully—and to help you understand how to deal with your own difficulties. We can help you explore your alternatives and develop the coping skills you need to make this life a better one. Our expertise is the result of years of experience, extensive training, and a commitment to continuing education. To give our clients the customized care they need and deserve, we practice proven therapeutic methods based on the latest research. All types of services are available for individuals or families. Office Hours: Monday – Friday from 8:00AM – 5:30PM
Helen Ross McNabb Center Phone: 865-637-9711
201 W. Springdale Avenue, 37917 Fax: 865-637-1278
Children and Youth Center 600 Arthur Street 37921 Phone: 865-523-8695
The Helen Ross McNabb Center provides comprehensive outpatient treatment and support services for individuals who are experiencing severe and persistent mental illness, stress-related problems and organic brain disorders. Adult programs are based at the Helen Ross McNabb Adult Services Center. The programs provide comprehensive services for adults who are referred to the Center by a variety of sources including psychiatric hospitals and physicians, social service agencies, family or friends, the Knox County Health Department and the courts. Office Hours: Monday- Friday from 9:00AM – 5:00PM
Adult Continuous Treatment Team
Adult CTT is an intensive outpatient treatment program that is comprehensive in nature. This program offers case management, management crisis intervention, advocacy and goal oriented therapy services. CTT clients will also have on call crisis services 24 hours a day, seven days a week.
Adult Indigent Care Program (AICP)
The Adult Indigent Care Program has been designed to provide outpatient mental health services to the indigent populations of Knox and Blount Counties, with the goal of reducing barriers to needed treatment within the communities. The program seeks to provide medication management and individual therapy services to individuals exhibiting mental health symptoms, while assisting the individual in locating long-term care options. The program also provides assistance obtaining medications through utilization of the Center's sample medication services and the completion of applications for pharmaceutical assistance programs.
Adult Integrated Service Team (IST)
The Integrated Service Team (IST) uses a multi-disciplinary team approach to provide inclusive care to a wide variety of individuals diagnosed with a mental illness. Medication management, case management and therapy are the cornerstones of the Center's clinical care. Clients are provided comprehensive psychiatric evaluations, illness education and management, crisis intervention, psychosocial assessments, individual and family therapy and case management services. Clinicians may also link clients to community resources and natural support systems which provide additional assistance that aids in recovery, rehabilitation and stability.
Corrections Mental Health Services
The Corrections Mental Health Service provides staff for jail-based mental health services to three Knox County Detention Facilities and in Blount County and support of jail staff on mental health issues, as well as linkage, referral, and mental health and addiction release planning. Services include full and brief mental health assessments, crisis intervention, medication assessments and recommendations, psychiatric medication prescriptions, brief supportive counseling, brief alcohol and drug assessments and training and support of jail staff on mental health issues.
Developmental Disabilities Services
Developmental Disabilities Services furnish support for individuals with mental retardation and/or other developmental disabilities. These services are delivered through the Psychopharmacology Clinic, a consultative service to the East Tennessee Regional Office of the Tennessee Division of Mental Retardation Services. The goal of this program is to enhance clients' quality of life by helping them establish and maintain stability and by taking advantage of the myriad of available community resources. The Psychopharmacology Clinic provides consultative evaluations for adults with developmental disabilities coupled with mental illness.
The Center provides court-ordered evaluations for competency to stand trial and insanity defense for defendants in Knox County Criminal, Juvenile and General Sessions Courts. A team of state-certified forensic examiners conducts evaluations to determine the defendant's competency to stand trial and/or the mental condition of the accused at the time of the alleged offense. These evaluations are completed on an outpatient basis at the Helen Ross McNabb Center or at the jails. Additional consultation services include assessment of the need for psychiatric, alcohol or drug treatment or other supportive services.
Knox County Criminal Justice/Mental Health Liaison
The Criminal Justice/Mental Health Liaison is a statewide community-level project that focuses on issues affecting adults who have serious mental illness and are involved in the criminal justice system. The goals of the project are to reduce the number of adults with mental illness in the jails and to facilitate communication and the coordination of activities between the community, the criminal justice and mental health systems. Services are provided at all levels of the criminal justice process and include early identification of persons with mental illness, diversion, continuity of care while incarcerated, consultation with the court regarding course of action, planning for release, outcome monitoring, training and education.
Martha A. Withers Friendship House Peer Support Center
Social and recreational rehabilitation services are located at the consumer-run Friendship House Peer Support Center. To be eligible for membership an individual must be at least 18 years old and a current or former mental health services consumer. The program encourages Friendship House members to act independently and be an active part of their communities through client-driven social, recreational, cultural, and educational and support activities. Members may receive basic job skills training by serving as a volunteer greeter, kitchen assistant, fitness center receptionist or barter room clerk at Friendship House. They also volunteer in the community at homeless shelters, help with beautification projects or help prepare gifts and food baskets during holidays.
Program for Assertive Community Treatment
The Program of Assertive Community Treatment (PACT) is designed to help adults with severe mental illnesses reduce or eliminate their symptoms, function in the community, live independently, and reduce hospitalization. The program provides intensive, direct care and services 365 days a year. Services are delivered primarily in the home and in the community which enhances accessibility and the comfort level of clients. There is no time limit on program participation.
Psychiatric Rehabilitation services are designed to enhance and support the process of recovery for individuals in their living, learning, working and social environments. The program offers many classes, which are offered in a classroom setting. Subjects include computer skills, reading, daily living skills, art therapy, physical exercise, anger management, educational service and referral, job interviewing and resume writing skills, and job search and assessment. The goal is to provide services that will assist the individual with support and skills needed to function independently and successfully in the environment of his or her choice.
Safety Net is a program created by the State of Tennessee and the Department of Mental Health/ Developmental Disabilities (TDMHDD) to provide mental health treatment for individuals who were disenrolled from TennCare. The Safety Net program was designed primarily to provide medication evaluations and pharmacy assistance to these individuals. Additional services include individual therapy and case management.
The Project for Assistance in Transition from Homelessness (PATH)
The PATH program provides services to homeless individuals who have severe and persistent mental illnesses. To qualify for the program, an individual must have a history of mental illness, be homeless or at risk for homelessness and must reside within Knox County limits. Outreach workers help these individuals achieve stable lives by engaging them in mental health treatment and assisting them in securing affordable housing, supportive income and other basic necessities. By providing access to community services and ensuring continuity of care, the program empowers mentally ill clients to break the cycle of homelessness.
Children & Youth Programs
The Helen Ross McNabb Center provides specialized evaluation and treatment for those with childhood problems related to biologically based disorders, learning disabilities, substance abuse and emotional, family, interpersonal, social, adjustment and personality factors. Office Hours: Monday- Friday from 9:00AM – 5:00PM Children &
Youth Programs has a number of services including these:
Bridges - SCHOOL-BASED SERVICES (Blount County)
The Blount County Bridges program works with students at Heritage and William Blount High Schools, in a specialized behavior modification classroom at Everett Learning Opportunity Center, at Fort Craig, John Sevier, Sam Houston and Foothills Elementary Schools, in addition to Maryville Intermediate School. The program is designed to help students who were identified as having emotional and/or behavioral problems that interfered with their educational progress. Goals include the reduction of psychiatric hospitalization days, improved attendance and grades, increased communication and cooperation between home and school, less restrictive academic placements and reduction of juvenile court involvement and school suspensions.
Child Net is an innovative program that provides counseling, behavioral management, and community support for children and their families. Child Net works with children and their families who are at significant risk of “slipping through the cracks of the system.” The program helps prevent future problems as children grow and mature, as well as to help keep troubled children out of state’s custody, the prison system, psychiatric hospitals, or other more intensive, restrictive, and expensive levels of care. More importantly, it can save children’s lives. Office Hours: Monday - Friday from 9:00AM – 5:00PM
Children and Youth Homeless Outreach Program
The Children and Youth Homeless Outreach Program is specifically designed to meet the needs of children ages three to 18 who reside in Knox County and are suffering from severe emotional disturbances related to homelessness. Outreach workers strive to enable children to cope with lifestyle stresses by offering treatment options within the community and by assisting with finding housing opportunities for their families. Program staff works closely with Knoxville area homeless shelters, schools and other community agencies to ensure that these goals are met.
EXIT provides services to Knoxville and the surrounding 15 county East Tennessee region. The program is an intensive aftercare program for juvenile offenders committed to custody of the Department of Children's Services (DCS). The focus of the program is to help prevent a return to jail and to help ensure a successful reintegration into the community. EXIT counselors work with the youths and their families during and after incarceration and also with the DCS, Knox County Juvenile Court, local law enforcement and schools to enforce probation expectations and monitor compliance.
Home Base is an intensive probation program for juvenile offenders ages 12 to 18 who are on "suspended commitment" (commitment to the state is suspended in lieu of participation in this program) to the Department of Children's Services. The program's goal is to improve and strengthen the family unit, which assists the youth to remain at home and in their community and avoid placement in state custody. Office Hours: Monday- Friday from 9:00AM – 5:00PM
Innerchange – Juvenile Justices Services
The Innerchange Program serves youth ages 12-18 that are on probation and live in Knox County. Innerchange is a cooperative effort with the Knox County Juvenile Court. The goal of the program is to reduce court involvement and prevent custody to DCS by addressing the individual and family root causes that precipitated the youth's initial involvement in the court system.
Mountain View Services
The Mountain View Services program provides mental health services to youth residing at Mountain View Youth Developmental Center in Dandridge, Tennessee. This developmental center is a 144-bed state-managed residential facility that serves youth who have been committed to the custody of the DCS following conviction of felony crimes. Youth are referred by case managers at the facility and then assessed to determine appropriate treatment services.
Other Blount County School-Based Services
The Helen Ross McNabb Center provides a behavioral consultant to special education students in schools throughout Blount County. The counselor conducts functional behavior analysis and behavior support plans as requested by teachers, also serving as a consultant to teachers who work with special needs children.
Regional Intervention Program
The Regional Intervention Program (RIP) is an internationally recognized model for a behavior modification program for families with preschool-age children who may exhibit behavior such as tantrums or behavior that is overly active, withdrawn or aggressive. Parent participation is crucial in this program. RIP services include beginning behavior management training, advanced behavior management training, classroom programs that teach children social skills, child care, preschool intervention and follow-up services for families who complete the program. Office Hours: Monday- Friday from 9:00AM – 5:00PM
The Therapeutic Pre-School Program serves children age’s two to six who have been sexually, emotionally or physically abused or neglected. The Pre-School provides cognitive and developmental stimulation, therapeutic behavioral treatment, nurturing, structure and help with basic skills. Parent participation is an integral part of the program. Parents learn to become more competent teachers for their children and learn to use effective and appropriate discipline. Office Hours: Monday- Friday from 9:00AM – 5:00PM
TRACS program works with middle school children ages 10-14 years of age, who reside in economically disadvantaged areas of Knox County, and are exhibiting high risk factors that include but are not limited to substance abusing parents, domestic violence, placement into foster care and poor school performance. This program is an after school program designed to provide prevention services weekly.
TRACES Foster Care
The Tennessee Regional Alternative Care Environments (TRACES) Foster Care program serves children in the custody of DCS ages birth through 21 years. These children have been removed from their families of origin due to abuse, neglect, unruliness or delinquency. The program recruits and trains caring, structured foster parents to help these children who enter custody with a multitude of problems and needs. Children can have mental illnesses, addictions, school issues, poor peer relationships, abandonment and trauma issues and developmental delays. Great care is taken to match these children with an appropriate family to provide the child with a positive family experience.
K-Town Youth Empowerment Network Phone: 865-523-0701
901 E. Summit Hill Drive, Suite 100, 37915
K-Town is a community partnership of local agencies, schools, youth and families working together to provide a “System of Care” for Knox County youth between the ages of 14 and 21 with serious emotional and behavioral challenges and their families. Office Hours: Monday – Friday from 8:00 AM to 5:00PM Youth must:
- Have or being in the processing of evaluation for an Axis I mental health disorder
- Be involved in more than one system (agencies, juvenile justice, special ed., etc.)
- Be at risk for entering a higher level of care (state custody, hospital, residential services, etc.)
Safe Haven Phone: 865-558-9040
900 E. Hill Avenue Suite 145, 37915
Safe Haven Center offers free services to any individual who has been affected directly or indirectly by sexual assault / abuse. Safe haven Center serves 15 counties; Anderson, Blount, Campbell, Carter, Greene, Hancock, Hawkins, Johnson, Knox, Loudon, Sevier, Sullivan, Unicoi, and Washington. Services provided vary by county and can include:
Classes and Groups
Forensic Nursing *
Safe Haven Center also employs specialized nurses who are trained in performing exams on sexual assault victims between the ages of 13 and 17 years old. If the victim is a juvenile, and lives in Knox County, and the assault falls within the Department of Children’s Services criteria, then Safe Haven Center will perform those rape kits. The nurses also provide STD prophylaxis and emergency contraceptive medications. In addition, Safe Haven Center performs exams on adults at some local hospitals and always at the Safe Center. Office Hours: Monday–Friday from 8:30AM – 5:00PM.
Teen Challenge of East Tennessee Phone: 865-546-8933
3121 Martin Luther King Jr. Avenue Fax: 865-521-0921
Offers Christian counseling for families and individuals who have any life-controlling problems such as - drugs, alcohol, fear, rebellion, marital problems, anger, etc… Our main focus is to point people away from these problems by pointing them to their only solution - Jesus Christ. Office Hours: Monday – Friday from 9:00AM – 5:00PM
Residential Drug Treatment Program
Teen Challenge National has over 160 long-term substance abuse residential programs in the United States. Our office will help explain to the individual the specifics about the program, help find an open bed space, help fill out all the necessary paperwork, and help make the proper arrangements for entrance into a residential program. Program is available for youth ages 13 to 18 years of ages and for both men and women over the age of 18. Some charges may apply with varies programs. (Residential Facilities are not located in Knoxville) Office Hours: Monday – Friday from 9:00AM – 5:00PM