Updating Chromebooks for the Best KCS Virtual School Experience
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Good evening parents, guardians, and students,
We are very excited that the district has been able to provide each of our KCS students a Chromebook for the school year. It is our hope that students will find this to be a very useful tool for learning. We do have a couple of announcements that need your attention.
In order to get the best performance from your Chromebook, please do the following:
- CHECK FOR UPDATES
- Click your account photo
- Click Settings
- Click Menu
- Under "Google Chrome OS", click Check for Updates
- If your Chromebook finds a software update, it will start to download automatically.
- FINISH AN UPDATE
- When your Chromebook downloads a software update, near your account photo, look for the Update icon
- To finish the update, click Update
- Your Chromebook will restart.
- When your Chromebook downloads a software update, near your account photo, look for the Update icon
If you are a customer of TDS (Farragut, Halls, Cedar Bluff areas):
This internet provider has certain features blocked. Please take the following steps to avoid problems with software applications:
- Login as the student on the Chromebook
- Click the time at the bottom right of the screen.
- Click Settings
- Click Network on the left
- Click Wi-fi
- Click the triangle that points to the right for your Wi-fi
- Open the Network tab (half way down the page)
- Change Name Servers from "Automatic name servers" to "Google name servers"
- NOTE: If you have two Wi-fi networks (for example, 2g and 5g) in your home, you may need to go through these steps for both.
And a reminder that if you are in the Virtual Learning program and still need technical assistance, please enter a support ticket at:
Thank you for your assistance,
The KCS IT Team
- CHECK FOR UPDATES