Updating Chromebooks for the Best KCS Virtual School Experience

Good evening parents, guardians, and students, 

We are very excited that the district has been able to provide each of our KCS students a Chromebook for the school year.  It is our hope that students will find this to be a very useful tool for learning.   We do have a couple of announcements that need your attention.  

In order to get the best performance from your Chromebook, please do the following:

• CHECK FOR UPDATES
  1. Click your account photo
  2. Click Settings 
  3. Click Menu  
  4. Under "Google Chrome OS", click Check for Updates
  5. If your Chromebook finds a software update, it will start to download automatically.​​​​​​​​​​​​​​
• FINISH AN UPDATE
  1. When your Chromebook downloads a software update, near your account photo, look for the Update icon 
  2. To finish the update, click Update 
  3. Your Chromebook will restart.

 

If you are a customer of TDS (Farragut, Halls, Cedar Bluff areas):

This internet provider has certain features blocked.   Please take the following steps to avoid problems with software applications:

1. Login as the student on the Chromebook
2. Click the time at the bottom right of the screen.
3. Click Settings 
4. Click Network on the left 
5. Click Wi-fi
6. Click the triangle that points to the right for your Wi-fi
7. Open the Network tab (half way down the page)
8. Change Name Servers from "Automatic name servers" to "Google name servers"
9. NOTE:   If you have two Wi-fi networks (for example, 2g and 5g) in your home, you may need to go through these steps for both. 

And a reminder that if you are in the Virtual Learning program and still need technical assistance, please enter a support ticket at:

• Help Desk

 

Thank you for your assistance,

The KCS IT Team