Technology Services / PSD Tech Support

    Technical Assistance

    Remember, please let your teacher know first if you are having any tech problems at all - device problems, Canvas problems, Teams problems, etc.

    If you need technical assistance, you can submit a support ticket  or call (865) 594-8410.



    Linking Google Drive with Canvas 

    Having trouble with Google Drive in Canvas - these instructions may help.  Follow this link



    Why can't I access the Internet when I have a Wi-Fi connection?
    Virtual families must have Internet access.  If you need assistance obtaining Internet access the flyers below have information for low cost options.  If you need further assistance you may call 594-4484.
    More Information about Internet Assistance:

File Library

    Quick Tips  
    Taking a Screenshot on a Chromebook
    Step 1
    Press Ctrl + Show windows at the same time
    (everything on-screen will be in your screenshot).
    Step 2
    When the notification appears, click to see your screenshot,
    or find it in your Files app.